Privacy Policy
Luminous Photography & Events Ltd
Effective Date: 19 January 2026
At Luminous Photography & Events Ltd, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services, including wedding and event photography and planning.
1. Information We Collect
We may collect the following personal information from you:
Contact details: Name, email address, phone number, postal address
Event details: Date, venue, number of guests, and specific requests
Payment information: Bank account details or payment confirmations (processed securely)
Website usage data: IP address, browser type, pages visited, and time spent on our website
We collect this information when you:
Fill out our booking form or contact form
Make payments for services
Subscribe to newsletters or updates
Interact with our website
2. How We Use Your Information
We use your information to:
Provide wedding and event photography and planning services
Process payments and manage bookings
Send confirmations, invoices, and service updates
Respond to enquiries or feedback
Improve our website and services
Send marketing communications (if you have opted in)
3. Legal Basis for Processing (GDPR/UK law)
We process your personal information based on:
Consent: When you agree to receive communications from us
Contractual necessity: To provide services you have requested
Legal obligation: To comply with financial and tax regulations
Legitimate interests: To improve our services and website functionality
4. Sharing Your Information
We do not sell or rent your personal information. We may share your information with:
Trusted third-party service providers (e.g., payment processors, IT support)
Legal or regulatory authorities if required by law
We ensure that any third-party services we use comply with data protection laws.
5. Data Retention
We will keep your personal data only for as long as necessary to:
Provide our services
Comply with legal obligations
Resolve disputes or enforce agreements
After this period, your data will be securely deleted or anonymised.
6. Your Rights
Under data protection laws, you have the right to:
Access your personal data
Correct any inaccurate information
Request deletion of your data
Restrict or object to processing of your data
Receive your data in a portable format
Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, please contact us at: luminouspande@gmail.com
7. Security
We implement appropriate technical and organizational measures to protect your data against accidental loss, theft, or unauthorized access.
8. Cookies
Our website uses cookies to improve your experience. Cookies may track anonymous usage patterns to help us improve our website. You can disable cookies in your browser settings, but some features may not work properly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The effective date will be updated accordingly. Please check this page regularly for updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Luminous Photography & Events Ltd
Email: luminouspande@gmail.com
Phone: 07527 241201
Address: Unit I3, Chamberlain Business Centre, Chamberlain Road, HU8 8HL